Frequently asked questions
If you have any further questions, please contact us using the contact form below or at info@brivano.dk.
Frequently Asked Questions
How can I track my order?
How can I track my order?
Track your order on our Track & Trace page
What payment methods are there?
What payment methods are there?
At Brivano, payments are always easy and secure. We accept MobilePay, credit cards, and Klarna. With Klarna, you have the option to pay immediately, pay later, or pay in installments. All our payments are secured with TLS encryption, so you can shop without worries.
What are the shipping costs?
What are the shipping costs?
Free shipping on all orders.
How long does it take for my order to be delivered?
How long does it take for my order to be delivered?
We strive to get your order to you as quickly as possible. The average delivery time is 10 business days, depending on the product and supplier.
There's an important reason for this: at Brivano, we consciously choose a more sustainable approach. Instead of fast shipments with a large ecological footprint, we work with a "made-to-order" and "optimized shipping" system. This means that products are only dispatched after you have placed an order. In this way, we avoid excess stock, waste of raw materials, and unnecessary returns.
In addition, we often combine shipments to reduce the number of transport movements, which helps to lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can simultaneously offer you unique products at a competitive price.
We greatly appreciate your patience and promise that the wait will be worth it.
What is your return policy?
What is your return policy?
See our returns policy here.